FAQs

You can register by clicking on the "Sign In" section located at the top right corner on the home page. Please provide the required information in the form that appears and click on submit. We will send a one-time password (OTP) to verify your mobile number. Post verification, you can start shopping on VedGun.

Yes, you do need to register before shopping with us. However, you can browse the website without registration. You are required to login or register while you checkout.

Each email ID/login ID and mobile number can only be associated with one customer account.

Please contact our customer support team at 7879222223 or write to us at: [email protected] and we will fix this issue for you.

'My Account' is the section where you can view your Personal Information, Order History and Shopping List.

You may have entered incorrect login details. Please enter the correct information & try again.

You can pay for your order using the following modes of payment: Credit Card / Debit Card, Net banking, e-Wallets, Cash on Delivery etc.

In order to place an order, you just need to visit our site. You may call @ 022 – 26869200/ 01. After you place your order online you will receive a SMS

Online payment and Cash on Delivery (CoD). . We request our customers to go through the purchase order and the bill thoroughly before paying our delivery boys

No, you don’t pay any extra for home delivery. Vedgun provides same day delivery that too free of cost. There are no hidden charges as well. Infact, our deliveries come in cotton/ woven bags which are totally hygienic and free of cost.

Despite our best efforts if you don’t get assured with the quality of our product we offer immediate replacement of those products because our goal is a satisfied customer. Please read our terms and conditions for more information on replacements.

Quality is our mandate. We never compromise on quality. Product are purchased from the mandi after you place your order with us. After the purchase, the products are sorted, graded, weighed, hygienically packed, and then delivered to your home. We do not deliver stale products from storage. We assure quality of each and every item we deliver.

Generally we deliver your order on the given date , after the order is placed. However, in case you are not at home at the delivery time, just let us know your preferred time of delivery, and we will be more than happy to serve you, at your convenience.

Yes, we do take bulk orders. You can get your bulk orders delivered at any time of the day you like. Yes, we do provide discounts on bulk purchases from us. In case you wish to place a bulk order with us, just let us know your requirements and we work out special rates for you accordingly. We request you to place any bulk order atleast 24 hours in advance of the delivery time.

If you want to know more about the nostrum services or have any queries reach out by calling 022 – 26869200/ 01or send mail on [email protected]:

The order usually takes 7-10 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time. In case of delay please write to us at [email protected]

You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you once it is dispatched from the warehouse.

In case the order does not get delivered within 7-10 working days, you can write to us at [email protected] We will do our best to get it delivered at the earliest.

We provide PAN India free shipping on all orders.

We do not charge any additional handling fee for returns. We do not accept exchange requests at the moment

At the moment, we do not deliver items outside India. However, you can make a purchase from anywhere in the world as long as the shipping address is within India.